Questions
Frequently Asked Questions
Everything you need to know about our products, ordering, and care. Can't find your answer? We'd love to hear from you.
Our Products
Our cleaners are made with plant-based cleaning ingredients, chosen with a simpler, more thoughtful approach to everyday cleaning in mind.
Yes. Every formula is made with septic systems in mind.
No. Our products are made for everyday cleaning — wiping up spills, cutting through grime, and keeping your home fresh. They are not disinfectants.
Everything is mixed, bottled, labeled, and finished by hand in small batches in Pennsylvania.
Because each batch is made by hand, slight variations in color and scent can happen from batch to batch. It's part of what makes small-batch products special.
Using Our Products
It's made for everyday surfaces like counters, tables, sealed surfaces, and appliances. For delicate surfaces such as marble, granite, or unsealed wood, test a small hidden area first.
Sinks, tubs, showers, tile, and fixtures. Spray, let it sit for a moment on tougher spots, then wipe clean.
Wet your wooden brush, swirl it across the bar to work up a lather, and wash as usual. Let the bar dry between uses on a draining soap dish to help it last longer.
Keep them in a cool spot out of direct sunlight, and as with any cleaning product, out of reach of children and pets.
Scents & Bottles
Yes. Our scents are inspired by nature, home, and the seasons, so some rotate throughout the year. Seasonal and limited-edition scents are marked on the product page — when they're gone, they're gone until next season.
Amber glass helps protect what's inside from light, and our 16 oz bottles are designed to be beautiful enough to leave out on your counter instead of hiding under the sink.
Orders & Shipping
We currently ship within the United States. Standard shipping is $8, and it's free on orders of $70 or more. Express shipping is $15. You'll see your options at checkout.
Every order is carefully packed by hand to keep glass bottles safe in transit.
We're so sorry if that happens! Please contact us with your order number and a photo of the damage, and we'll make it right.
Email us at oneidahomeco@gmail.com and we'll get you an answer the same week.
Reach out anytime through our Contact page or email us at oneidahomeco@gmail.com.
Still have questions?
We're happy to help with anything you need.
Contact us